Privacy Policy & Terms of Use

1. Who We Are

This Privacy Policy describes how StudioX Nexus Ltd collects, uses, stores, and protects information in connection with TV Remote Control, our website, customer support, and related services.

If you use TV Remote Control, contact us, or interact with our website, this Policy applies to that use.

2. What the App Does

TV Remote Control is designed to act as a remote control for compatible streaming players and smart TVs located on the same local network as your phone.

The app allows users to find compatible devices on the network, pair with a device they choose, send navigation, playback, volume, and power commands, open channels installed on the device, and type text into on-screen input fields.

TV Remote Control is an independent application. It is not affiliated with, endorsed by, sponsored by, or otherwise connected to Roku, Inc. or any television manufacturer. Product names are used only to describe compatibility and belong to their respective owners.

3. Information We May Process

Depending on how you use the app, we may process the following categories of information.

3.1 Information You Provide Directly

• Name and email address, if you contact support
• The content of your message or support request
• Any information you choose to send us for troubleshooting

3.2 Technical and Diagnostic Information

• App version
• Device model
• Operating system version
• Language, region, time zone, and general device settings
• Crash data, diagnostics, performance information, and error logs

We use this information to support app operation, fix issues, and improve stability.

3.3 Device Permissions and Local Network Access

To provide its core features, the app asks for permission to find and communicate with devices on your local network.

This access is used only so you can discover a compatible device, connect to the one you select, and send commands to it.

The app does not require access to your camera, photo library, microphone, contacts, calendar, or precise location. Optional notification permission may be requested separately.

You can deny or revoke permissions at any time in your device settings. If you do so, some features may not work properly or may be unavailable.

4. Local Network Discovery and Device Control

Our goal is to minimize unnecessary handling of personal content.

When you open the app, it broadcasts a discovery request on the Wi-Fi network your phone is joined to and lists the compatible devices that answer. The result of that search — such as a device name, model description, and local network address — is kept on your phone so the app can reconnect to the device you use most often.

Once a device is selected, button presses are sent straight from your phone to that device across your own network. We do not operate a relay server for these commands, and we do not receive a copy of them.

The app cannot read what is displayed on the television, which channels or titles you watch, or the credentials of any streaming account signed in on the device.

5. On-Screen Keyboard and Text Entry

When a text field is open on the television, the app can pass what you type on your phone to that field, so you do not have to select letters one by one with the arrow keys.

Typed characters are transmitted to the selected device over the local network for that purpose only. They are not stored by the app, not recorded in a history, and not transmitted to us.

Because the text is delivered to whichever field the television has open, please enter passwords, payment card details, and similar confidential values on the device itself whenever you have that choice.

6. How We Use Information

We may use information for the following purposes:

• To operate the app and provide requested features
• To discover and connect to the device selected by the user within the app functionality
• To troubleshoot bugs, crashes, and app issues
• To respond to user requests and customer support communications
• To improve app stability, usability, and performance
• To prevent abuse, fraud, and unauthorized use
• To measure the effectiveness of marketing campaigns, if you allow tracking
• To comply with legal obligations

7. Legal Bases for Processing

Where applicable law requires a legal basis, we generally rely on one or more of the following:

• Performance of a contract — to provide the app and requested features
• Legitimate interests — to maintain, secure, improve, and support the app
• Consent — where user permission is required, such as access to the local network
• Compliance with legal obligations

8. Analytics, Diagnostics, and Third-Party Services

We may use third-party services for diagnostics, crash reporting, technical infrastructure, customer support, and related operational purposes. Depending on the build, these include analytics and crash reporting tools such as Google Firebase, attribution measurement, and a subscription management provider that validates App Store receipts.

These services may process limited technical data necessary to operate, diagnose, and improve the app, such as a randomly generated installation identifier, the app version, the device model and the operating system version.

We do not share the contents of your local network activity with third-party services for sale or independent use.

We work only with third-party service providers that provide the same or equal protection of user data as stated in this Privacy Policy.

9. Advertising Identifier and Tracking

Where the app asks for permission to track through the iOS App Tracking Transparency prompt, that permission governs access to the device advertising identifier. If you decline, the identifier is not used and every feature of the app continues to work as before.

If you allow it, the identifier may be used to measure which marketing campaigns bring people to the app. We do not build advertising profiles from what you control on your television, and we do not sell or share personal data for cross-context behavioural advertising as those terms are defined under United States state privacy laws.

The choice can be changed at any time in iOS Settings, under Privacy & Security.

10. Data Sharing

We may share limited information only where reasonably necessary, including:

• With service providers that help us operate the app, diagnostics, infrastructure, or support
• With Apple as the platform through which the app is distributed
• With authorities if required by law
• To protect our rights, users, or service security where necessary and legally permitted

We do not sell personal data.

11. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy.

Technical, diagnostic, and support-related data may be retained to operate the app, fix issues, handle support requests, prevent abuse, and comply with legal obligations. Analytics records are normally kept in aggregated form for up to 14 months.

Details of the devices found on your network are held on your phone for convenience and are cleared when you remove a paired device in the app or uninstall the app.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or data protection is completely secure, and we cannot guarantee absolute security. Anyone who is connected to the same network as your television may be able to reach it with control software of their own, so we recommend keeping your Wi-Fi protected with a password you do not share widely.

13. International Data Processing

If your data is processed outside your country or region, we take reasonable steps intended to ensure an appropriate level of protection consistent with applicable law.

14. Children’s Privacy

The app is not intended for children under the age of 13, or under a higher age threshold where required by local law.

We do not knowingly collect personal data from children in violation of applicable law.

15. Your Rights

Depending on your location, you may have rights such as the right to access, correct, delete, restrict, object to certain processing, or request portability of your personal data.

Where processing is based on consent, you may withdraw consent where applicable.

There is no account to look you up by, so please quote the installation reference shown at the bottom of the settings screen when you write. Without it we have no way of telling which technical records belong to you.

To exercise your rights, contact us at techteam@studiox-dev.com.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the app, legal requirements, or operational improvements.

The updated version will be posted on this page with a revised effective date.

17. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

StudioX Nexus Ltd
Email: techteam@studiox-dev.com
Address: Long Stone House, Unit #5, Main St, Charlestown, St. Kitts & Nevis, PO Box 1200

1. Acceptance of Terms

By downloading, accessing, or using the app, you agree to these Terms of Use. If you do not agree, please do not use the app.

2. The Service

The app is designed to act as a remote control for compatible streaming players and smart TVs.

Features may include searching the local network for compatible devices, pairing with a device you select, sending navigation, playback, volume, and power commands, opening channels already installed on the device, and entering text into fields shown on the screen.

The app sends commands to equipment you control. We are not responsible for playback interruptions, purchases confirmed on the device, settings changed through the remote, or any other outcome of a command you send.

3. Compatible Devices and No Affiliation

TV Remote Control is an independent application developed by StudioX Nexus Ltd. It is not affiliated with, endorsed by, sponsored by, certified by, or otherwise connected to Roku, Inc. or any manufacturer of television equipment.

“Roku” and other product or brand names referred to on this page or inside the app are the property of their respective owners and are used solely to describe the equipment the app is able to work with.

The app relies on the network control interface that the equipment itself exposes. Support depends on the model, firmware version, and manufacturer settings, and a device may respond to only part of the available commands or to none of them.

4. Eligibility

You must be legally capable of accepting these Terms under the laws of your jurisdiction.

If you are under the age required by law to enter into a binding contract, you may use the app only with appropriate parent or guardian involvement where permitted.

5. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the app for personal or internal business use in accordance with its intended purpose.

You may not copy, distribute, sell, lease, reverse engineer, modify, or create derivative works from the app except where expressly permitted by applicable law.

6. User Responsibilities

You are responsible for how you use the app and for the commands you send, including purchases, sign-ins, factory resets, and other actions that a remote control can trigger on the equipment.

• Control only equipment that belongs to you or that you are permitted to operate
• Keep the network that connects your phone and your device protected
• Enter passwords and payment details on the equipment itself where that option exists
• Use the app lawfully and responsibly
• Do not use the service to violate rights, laws, or platform rules

7. No Guarantee of Results

We aim to provide a useful remote control, but we do not guarantee compatibility with any particular model, support for any particular button or function, uninterrupted availability, or error-free performance.

Behaviour may vary depending on the equipment, its firmware, router and network configuration, power-saving settings, operating system version, and other technical factors. A manufacturer update may change or withdraw the control interface at any time.

8. Subscriptions and Billing

Some features may require a paid subscription or one-time purchase. Pricing, billing period, and trial terms are shown in the app before purchase.

If you subscribe through Apple, billing is handled by Apple through your App Store account. Your subscription may renew automatically unless canceled in accordance with Apple’s rules.

You can manage and cancel subscriptions in your Apple ID / App Store account settings.

9. Availability and Changes

We may modify, update, suspend, or discontinue all or part of the app or any feature at any time, including to improve security, comply with legal requirements, maintain compatibility, or improve the product.

10. Intellectual Property

The app, website, branding, design elements, software, text, graphics, and related materials are owned by or licensed to us and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of the app, service, or our intellectual property to you.

11. Content on Your Device

Channels, applications, subscriptions, and media available through your equipment are provided by the relevant manufacturer or content provider under their own terms.

The app only forwards commands; it does not supply, host, stream, or unlock any content, and we make no claim to the material you view.

12. Prohibited Uses

You agree not to:

• Use the app in violation of applicable laws or regulations
• Operate equipment belonging to someone else without their permission, including on shared, workplace, or public networks
• Attempt to interfere with security or normal app operation
• Use automated means to abuse or overload the service
• Misrepresent your identity or affiliation
• Attempt to extract source code except where permitted by law

13. Disclaimer of Warranties

To the maximum extent permitted by law, the app and related services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

We do not guarantee that the app will always be uninterrupted, secure, error-free, or compatible with every device, configuration, or operating system version.

14. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, data, goodwill, or opportunities arising from your use of the app.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

15. Termination

We may suspend or terminate access to the app if reasonably necessary to protect the service, comply with law, address abuse, or enforce these Terms.

You may stop using the app at any time and may remove it from your device.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Saint Kitts and Nevis, unless mandatory consumer protection laws of your country of residence provide otherwise.

17. Changes to These Terms

A revised version of these Terms may be published whenever the app, the law, or the way the service operates changes.

The new version carries a fresh effective date at the top of this page and governs your use of the app from that date onward. If a revision does not suit you, the remedy is to stop using the app and remove it from your device.

18. App Store Terms

If you downloaded the app from the Apple App Store, the following also applies:

• These Terms are concluded between you and StudioX Nexus Ltd only, and not with Apple Inc. (“Apple”). StudioX Nexus Ltd, not Apple, is solely responsible for the app and its content.
• Your license to use the app is limited to a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may also be used by other accounts associated with you through Family Sharing.
• We are solely responsible for providing maintenance and support for the app. Apple has no obligation whatsoever to provide any maintenance or support services for the app.
• To the extent any warranty has not been effectively disclaimed, we are solely responsible for it. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, of the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.
• If a third party claims that the app or your use of it infringes that party’s intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement, and discharge of that claim.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• When using the app, you must comply with any applicable third-party terms, such as your wireless data service agreement.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right to enforce them against you as a third-party beneficiary.

19. Contact

If you have questions about these Terms, contact:

StudioX Nexus Ltd
Email: techteam@studiox-dev.com
Address: Long Stone House, Unit #5, Main St, Charlestown, St. Kitts & Nevis, PO Box 1200