Legal

Privacy Policy & Terms of Use

This page explains how our cleaner app handles information, how subscriptions work, and the rules that apply when you use the app and related services.

Effective date: [Month Day, Year]

These Privacy Policy and Terms of Use apply to the mobile application currently offered under the cleaner / storage cleanup product line operated by StudioX Nexus Ltd (“Company”, “we”, “us”, or “our”).

Contact: [support@email.com]
Registered address: [Insert your real registered business address here]

Part I

Privacy Policy

We believe privacy policies should be understandable by normal people, not only lawyers. So here is the plain version first:

Short version
  • Our cleaner app is designed to help users review, organize, and manage photos, videos, screenshots, contacts, calendar items, and similar device content.
  • Where technically possible, media analysis and cleanup logic are performed on-device.
  • We do not claim ownership of your personal photos, videos, contacts, or similar user content.
  • We do not sell your personal data.
  • Payments and subscription billing are handled by Apple through the App Store, not by us directly.
  • We may process limited technical, diagnostic, subscription, and support-related data to operate, secure, and improve the app.

1. Who We Are

This Privacy Policy describes how StudioX Nexus Ltd collects, uses, stores, and protects information in connection with our mobile application, website, customer support, and related services.

If you use our cleaner application, contact us, subscribe to premium features, or interact with our website, this Policy applies to that use.

2. What the App Does

The app is designed to help users identify and manage unwanted or unnecessary content on their device, such as duplicate or similar photos, large videos, screenshots, outdated contacts, or other storage-consuming items.

Depending on the version of the product, the app may also include features such as media compression, contact cleanup, secret storage, internet speed test, storage insights, widgets, and similar utility tools.

3. Information We May Collect

Depending on how you use the app, we may process the following categories of information:

3.1 Information you provide directly

  • Name and email address, if you contact support
  • The content of your message, attachment, or support request
  • Any information you choose to send us for troubleshooting

3.2 App usage and technical information

  • App version
  • Device model
  • Operating system version
  • Language, region, time zone, and general device settings
  • Crash data, diagnostics, performance events, and error logs
  • Anonymous or pseudonymous usage events related to app functionality

3.3 Subscription and transaction information

  • Subscription status
  • Product identifier
  • Purchase date
  • Renewal status
  • Trial or paid plan information

We do not receive your full bank card number or direct payment credentials. Purchases are processed by Apple through the App Store.

3.4 Device permissions and user content

To provide cleanup features, the app may request permission to access areas of your device such as:

  • Photos and videos
  • Contacts
  • Calendar
  • Notifications

Access is only used to enable the features you choose to use. You can deny or revoke permissions at any time in your device settings, although some features may stop working properly.

4. Media, Contacts, and On-Device Processing

Our goal is to minimize unnecessary handling of personal content. For core cleaner features, analysis of photos, videos, contacts, and similar user content is intended to be performed locally on your device whenever technically feasible.

We do not sell, license, or claim ownership over your photos, videos, contacts, or similar personal content.

If a particular feature requires server-side processing, cloud sync, or third-party integration, that should be disclosed in the product flow or feature-specific notice.

5. How We Use Information

We may use information for the following purposes:

  • To operate the app and provide requested features
  • To maintain subscription access and premium functionality
  • To troubleshoot bugs, crashes, and support issues
  • To improve usability, reliability, and product performance
  • To prevent abuse, fraud, and unauthorized use
  • To comply with legal obligations
  • To respond to user requests and customer support communications

6. Legal Bases for Processing

Where applicable law requires a legal basis, we generally rely on one or more of the following:

  • Performance of a contract — to provide the app and requested features
  • Legitimate interests — to maintain, secure, improve, and support the service
  • Consent — where permission is required, such as device access or certain analytics/marketing activities
  • Compliance with legal obligations

7. Analytics, Diagnostics, and Third-Party Services

We may use third-party service providers for analytics, diagnostics, crash reporting, subscription validation, customer support, infrastructure, or similar operational purposes.

Depending on your implementation, these providers may include services such as:

  • Apple App Store / Apple subscription infrastructure
  • Crash reporting or diagnostics platforms
  • Analytics providers
  • Cloud hosting or backend infrastructure providers
  • Customer support tools

If you use specific vendors, list them here by name in production. That improves transparency and trust.

8. Advertising

If the app uses advertising, attribution, or marketing measurement technologies, this should be clearly disclosed here, including whether identifiers such as IDFA are used and whether consent is obtained where required.

If the app does not use advertising identifiers, say so explicitly in the final version.

9. Data Sharing

We may share limited information only where reasonably necessary, including:

  • With service providers helping us operate the app
  • With Apple for subscription and billing-related operations
  • With professional advisers where needed
  • With authorities when required by law or to protect rights, users, or the public
  • As part of a merger, acquisition, restructuring, or sale of business assets, if legally permitted

We do not sell personal data.

10. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including operating the service, maintaining records, handling subscriptions, resolving disputes, preventing fraud, and complying with legal obligations.

Exact retention periods may depend on the type of data, the feature involved, and the legal requirements that apply.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. International Data Transfers

If your data is processed outside your country or region, we take reasonable steps intended to ensure an appropriate level of protection consistent with applicable law.

13. Children’s Privacy

The app is not intended for children under the age of 13, or under a higher age threshold where required by local law. We do not knowingly collect personal data from children in violation of applicable law.

14. Your Rights

Depending on your location, you may have rights such as the right to access, correct, delete, restrict, object to certain processing, or request portability of your personal data.

You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us at [support@email.com].

15. California, EEA, UK, and Similar Regional Rights

If you are located in California, the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with specific privacy rights, you may have additional rights under applicable law.

The production version of this page should be adjusted to reflect your actual data flows and the jurisdictions you target.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or operational improvements. The updated version will be posted on this page with a revised effective date.

17. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

StudioX Nexus Ltd
Email: [support@email.com]
Address: [Insert your real registered business address here]

Part II

Terms of Use

These Terms govern your access to and use of the cleaner application, website, and related services.

1. Acceptance of Terms

By downloading, accessing, or using the app, you agree to these Terms of Use. If you do not agree, please do not use the app.

2. The Service

The app is a software utility designed to help users review, organize, and manage storage-related content and related device information.

Features may include detection of similar or duplicate photos, video review, contact management, calendar cleanup, storage insights, widgets, private storage, internet tools, and other utility functions depending on the current version of the app.

3. Eligibility

You must be legally capable of accepting these Terms under the laws of your jurisdiction. If you are under the age required by law to enter into a binding contract, you may use the app only with appropriate parent or guardian involvement where permitted.

4. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the app for personal or internal business use in accordance with its intended purpose.

You may not copy, distribute, sell, lease, reverse engineer, modify, or create derivative works from the app except where expressly permitted by applicable law.

5. User Responsibilities

You are responsible for how you use the app and for reviewing actions before confirming deletion, cleanup, export, compression, or other file-management operations.

  • Review content carefully before deleting or modifying files
  • Maintain backups where appropriate
  • Use the app lawfully and responsibly
  • Do not use the service to violate rights, laws, or platform rules

6. No Guarantee of Storage Recovery or Business Results

We aim to provide useful tools, but we do not guarantee any specific amount of storage recovery, device speed improvement, business outcome, uninterrupted availability, or error-free performance.

Results vary depending on device condition, permissions, operating system restrictions, user behavior, and available content.

7. Subscriptions and Billing

Some features may require a paid subscription or one-time purchase. Pricing, billing period, and trial terms are shown in the app before purchase.

If you subscribe through Apple, billing is handled by Apple through your App Store account. Your subscription may renew automatically unless canceled in accordance with Apple’s rules.

You can manage and cancel subscriptions in your Apple ID / App Store account settings.

8. Refunds

For purchases made through Apple, refunds are generally handled by Apple, not directly by us. Refund eligibility and processing are subject to Apple’s policies and procedures.

9. Availability and Changes

We may modify, update, suspend, or discontinue all or part of the app or any feature at any time, including to improve security, comply with legal requirements, maintain compatibility, or refine product direction.

10. Intellectual Property

The app, website, branding, design elements, software, text, graphics, and related materials are owned by or licensed to us and are protected by applicable intellectual property laws.

These Terms do not transfer ownership of the service or our intellectual property to you.

11. User Content

You retain ownership of your own photos, videos, contacts, and other content you access through the app.

We do not claim ownership of your personal content merely because the app analyzes or helps organize it.

12. Prohibited Uses

You agree not to:

  • Use the app in violation of applicable laws or regulations
  • Attempt to interfere with security or normal app operation
  • Use automated means to abuse or overload the service
  • Misrepresent your identity or affiliation
  • Attempt to extract source code except where permitted by law

13. Disclaimer of Warranties

To the maximum extent permitted by law, the app and related services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

We do not guarantee that the app will always be uninterrupted, secure, error-free, or compatible with every device, configuration, or operating system version.

14. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenues, data, goodwill, or business opportunities arising from your use of the app.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

15. Termination

We may suspend or terminate access to the app if reasonably necessary to protect the service, comply with law, address abuse, or enforce these Terms.

You may stop using the app at any time and may remove it from your device.

16. Governing Law

These Terms are governed by the laws of [Insert governing law / country], unless otherwise required by applicable consumer protection law in your place of residence.

17. Changes to These Terms

We may update these Terms from time to time. Continued use of the app after an update becomes effective may constitute acceptance of the revised Terms.

18. Contact

If you have questions about these Terms, contact:

StudioX Nexus Ltd
Email: [support@email.com]
Address: [Insert your real registered business address here]